Hi,
Here is the issue.... Kindly look into this...!!!!
I am unable to delete backup sets of 12GB datas from the Norton Online Backup.... It shows 12GB is used out of 30GB.
1st step:
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I went to Nobu.com/myaccount to delete the files, but it shows my system name as a folder with no files inside. So, I cannot further go ahead and select to delete the files.
2nd step:
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I went to Norton Backup Drive in my system. When I open, it shows no items found.
3rd step:
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I have norton 360 5.0 installed in my computer, I went to manage backup sets to delete the entire backup sets. But it shows the default backup set is configured to your online backup storage. So, we cannot delete the default backup sets.
-->Now, My question is how do I make free the 12GB of virtually blocked datas from my total nobu space of 30GB.
Kindly look into this issue....
Expecting the reply as soon as possible.!!!!!
With Regards,
K.Ramachandran