An old backup of a Norton file is causing me grief. It was copied by a remote backup app on my Western Digital PR4100 NAS device to another Western Digital PR4100 NAS device used only for backup. I decided to “tidy up” this Backup NAS device but am unable to access/change this file. It is in a deep directory structure of “\BACKUPPR4100\Chris\WD-Products\A-I\Broadcom\Symantec\Norton\Norton Utilities\Premium” (one of rthe reasons I wanted to move it) and is a pdf file called: “search.norton.com_protect_SSDCAT=321&lang=en&installSource=direct&source=direct&product=ngc&year=2015&guid=0EB98E10-23A2-4896-9EA9-74E5099D3839&locale=en_GB&geo=GB&doi=2024-02-26&version=22.24.1.6&plang=sym%3AEN&layouttype=ESD&buildname=Retail&heartbe“
It seems I do not have any access rights to this file (yet I was able to make a copy??). It was suggested this is because it is a Norton protected file in use by the application (why would it access more than the “live” version only?).
- Does anyone know what is happening here?
- What is this file related to?
- How can I remove this copy?