I am unable to delete a folder via the Zone web site and get the following error:
An error occurred while moving folder 'Documents' to the trash.
- I got the error message with other folders but got success after a few retries
- This folder won't go away after an hour
- This occurs with FF26, IE11, and Chrome
- I already disconnected/uninstalled Zone from all PCs (starting over with proper testing first this time)
- I used tech support chat but didn't get anywhere and I refuse to give control of my PC (Seriously!?) or my phone number to elevate to level 2 support
My only guess is that it is in the queue for deletion and until the server does so, I get this error message. The desktop app also has a tendency to freeze for a long time while it is working (i.e. unchecking all the synch boxes) without any indication that it is working other than a glitched redraw.
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