thanks. Actually I wonder if it is because I'm logged on as user with limited privledges? I use to be able to log on that way and if I needed to do something that only the admin could do, I could input the admin password. But that doesn't seem to allow me the privledge in all cases. I noticed that when I tried to update real player and when my wife tried to download games. I wonder if there was a norton improvement that keeps this trechnique from working? I have windows Vista set with user account control, but only NAV2008.
I was going to, but I had one more follow up question
How long ago did you notice this change as to only being able to download or upgrade some products logged on only as admin?
M wife use to be able to download games as limited user as long as she put in the admin password. But about 2 months ago, she was no longer able to do so