unable to install NIS

Hi

 

I just reinstalled Windows XP Home Edition on my acer netbook because it was unbable to connect to wifi or wired ethernet and network adapter showed corrupted driversSince my NIS was an online purchase/subscription, I went to Norton site to downlaodSite led me to Norton Dowload Manager which then Dowloaded the Norton Bootable Recovery Tool WizardAfter this it tried to install but could not - went to collect errror logs etcwent through this restart computer/installation  process a couple of times and failed each time I noticed a somewhat similar post and solution thread on this forum, but couldn't find or understand the solutionIf any one knows, could you please help/explain in simple language?