Unable to install Norton Family

Archive
1

I was prompted with the following message even though the pop-up window said Norton Family was installed succesfully.

 

"Norton Family is not installed on any of the devices associated with this account."

 

Please help!!

2

1) I don't think Norton Family is installed successfully on my PC even though the pop-up window is giving a message that the installation was successful. There is no Norton Family icon in the system tray.

 

2) There is no device listed but there is a message "Wait! Did you know that XXX is not currently assigned to a computer? Click here to download and installed Norton Family ....". I tried to download and to re-install Norton Family, I always get a pop-up window saying that the installation was successful which I don't think the installation indeed was successful.

 

I'm using Window 7 Professional. Is there an executable that I can download and run directly on my PC to install Norton Family.

 

Thanks, Katie.

 

-kkchua

3

I was prompted with the following message even though the pop-up window said Norton Family was installed succesfully.

 

"Norton Family is not installed on any of the devices associated with this account."

 

Please help!!

4

Hi kkchua,

 

I'd be glad to setup a remote session with you.  If you are interested in having one with me, please send me a private message in the forum for details.

 

 

Thanks,

Katie

5

Hi Monica C,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

6

I am having this problem as well.  Please help

7

Hi jwag68,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

8

I am new to Norton Family and also have this problem on my son's laptop.

9

Hi bfltrpt,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

10

I am having the exact same issue. Solution?

11

Hi Rverduci,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

 

12

Hi I've been having the same problem.  Does anyone have a solution?

13

Hi dlhilborne,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

14

I am having the same problem on a new laptop running Windows 10.  Please can you assist?

15

Hi tjtharp073,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

16

I am having the same issue. Please help.

17

Hi Keith,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

18

same problem I think.  keeps telling me "Click Retry to continue your install"  but never finishes install, just keeps telling me to "Retry"

19

Hi JohnHollandtx,

I've sent you a private message via the forum.  Please check it by clicking Inbox at upper right hand corner.

Thanks

Katie

20

Same issue, won't let me install.