I'm unable to install Online Family. I getting an unrecoverable error has occured. I'm showing the below event logs. I have restarted and tried to install numerous times.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 9/28/2011
Time: 3:51:01 PM
User: N/A
Computer: LAPTOP1
Description:
Faulting application wdcusact.exe, version 2.2.0.28, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Windows XP Pro,