Unable to login to Online Family Safety to amend settings

Hi,

 

It's been some time since I logged into Online Family Safety but when I tried to amend the access hours for my son I received a password errors and latter an email telling me several attempts to login had been made. I reset the password but when I log in now there are no settings and I cannot uninstall this product as it doesn't recognise the login.

 

I have installed Norton 360 recently and don't believe I have logged in to Online Family Safety since.

 

 

Hi Ash4n,

 

Please uninstall Norton Safety Minder first by following the instructions below and reinstall it later 

http://community.norton.com/norton/board/message?board.id=OnlineFamily&message.id=980#M980 

 

Thanks,

Katie

 

Brilliant - worked a treat - thanks