Unable to Purge my online backup and start over with nothing

I deleted an old computer but it doesn't look like the files in the backup ever purged out.   I am being told my 5 GB of backup is almost full, but a new backup on uses 22.7 mb, nowhere close to 5 GB.    How does one clean it out an start over with nothing in it?

 

Mike

It says its from my norton 360, but i deleted it from there, but so far it remains in norton backup online.   Frustrating

Hi Giz,

 

Check with Norton Consumer Support chat link below to get your issue resolved.

 

http://www.norton.com/chat

 

Let us know how it goes.

They deleted the files for me, thank you for the suggestion, it worked just fine.

I deleted an old computer but it doesn't look like the files in the backup ever purged out.   I am being told my 5 GB of backup is almost full, but a new backup on uses 22.7 mb, nowhere close to 5 GB.    How does one clean it out an start over with nothing in it?

 

Mike