Unable to register iPhone in Norton account, although it works on the phone, in the account it is listed as "not protected"

Norton 360 for iOS | Android
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Issue abstract: iPhone listed as “not protected” in Norton Account, but listed under my subscriptions. (under my devices used 7 of 10, under subscriptions used 8 of 10)

Detailed description: Despite multiple new installations, the problem persists. Furthermore I do not receive the Protection Report for this iPhone. I also get kicked out of Norton every few days.

Product & version number: Norton 360 Premium

OS details: iOS 26.0.1

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

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Your issue might be related to this thread. Keeps signing me out of Norton on my iphones - Norton 360 for iOS | Android - Norton Community