I have run Norton A/V in my Norton Systemworks 2006, and each time I run it I get two hits. One is Downloader and the other is a Trojan Horse. When I click on the link to see what each one is on your website, this is what the link says for Downloader:
http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2002-101518-4323-99&tabid=3
and this is what the link says for the trojan:
http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2004-021914-2822-99
I have done what it says.....make sure my definitions are up tp date, turn off Windows restore, run in Safe Mode, and run Norton A/V. I have done this and I still get these two hits. When I try to remove them, it says that the action has failed to remove them. What do I do now?
I am running Windows XP on a 3.06 Ghz Pentium 4.