Trying to renew NMS for a few days now, but I've had some issues so far:
1. The renewal option given by the NMS app leads to "Error - We're Sorry, we have experienced an unexpected error"
1a. The close button from the same page doesn't work either.
2. There's no option to renew it from Norton/Symantec's website
Device: Droid Bionic
Version: 3.5.01023
Unfortnately, that method did not work. It brought me to the renewal option again and the same error message comes up.
My Android version is 4.1.2
Hi BirdKiller1989
Sorry about the delay in replying to your post.
Thanks for trying the steps to resolve the issue that you have, i had
hoped it would work.
I think the best thing you could do is to contact Norton Support Live
Chat for free via the web as they are great at sorting out issues with
licenses and Norton products.
Just click on the link below and follow the steps to Live Chat -
www.norton.com/chat
And please let us know how you go. :)
Cheers. 
Trying to renew NMS for a few days now, but I've had some issues so far:
1. The renewal option given by the NMS app leads to "Error - We're Sorry, we have experienced an unexpected error"
1a. The close button from the same page doesn't work either.
2. There's no option to renew it from Norton/Symantec's website
Device: Droid Bionic
Version: 3.5.01023