Unable to successfully run Live Update, at all upon install

I just downloaded and installed Norton Internet Solutions for Mac 2012.  The install seemingly went well.  during the install it asked if i wanted to run live update, i said yes, there was an error.  I kept going,m and at the end ran live update.  still an error, "there was an error performing the update"

 

I have uninstalled and re installed, same thing.

 

The error message during the install was something like: (i didnt write it down) bla bla 64 kernel change to bla bla 32 kernel and restart

 

i have no idea what a kernel is or how to change it but that may be part of the problem

 

there was some other error that popped up  too about not being fully protected.....