Unable to turn on smart firewall

Hi all, I'm experiencing problem with my Norton Internet Security software running on windows 8. Two days ago my Norton anti-virus software notified me that the "Smart Firewall" is disable. I tried the Auto-fix function several times and I even tried to turn it on under the "Network" setting section, but nothing is working. Any suggestions?

 

Picture 1 of 2 showing that my smart firewall is disable and it want me to run the auto fix:

norton 1.png

 

Picture 2 of 2 showing that the auto-fix option failed

norton 2.png .

 

Thank you.