Help! I own a site that was apparently hacked and has been red flagged by Norton. I verified my ownership of the site (http://www.treasuresforlittlechildren.com) and removed the folder with all the unsafe files in it (this folder was put on my site without my permission or knowledge). I changed my ftp password to a much more difficult one. I then went to my Norton Safe Web account to request that my site be verified. I went through the list of threats and indicated that all had been removed. But when I hit the "Submit" button my request for re-evaluation was omitted and the re-evaluation request page appeared again. This message then appeared: "A problem with the web page caused Internet Explorer to close and re-open this tab". I re-attempted to submit my request several times but always get the same message.
How do I submit my request for re-evaluation so it gets through? Is there actually a problem with the Norton web page? Do I have a virus or other malicious program on my computer that is blocking my attempts to report something to Norton?
Thank you for any help you can give me.
<<Edit: Subject edited for clarity>>