Unable to verify websites for Norton Safe Web

Norton Security | Norton Internet Security
1

We have been trying to verify 2 websites with Norton Safe Web - www.readyrefund.com and www.djonesaccounting.com. The sites were created using Homestead Sitebuilder. I have followed the directions and received the email with the HTML file to add to the different sites in the root directory. When I visit the hyperlinks, I am able to see the pages. However, when I go back to SafeWeb to verify ownership, it keeps saying that the site verification failed. Not sure what to do next....been at this for a few days now. We are not looking to do any e-commerce and either site, just trying to show the site is safe.

 

Thanks in advance for any help/suggestions.

 

Kevin

2

We have been trying to verify 2 websites with Norton Safe Web - www.readyrefund.com and www.djonesaccounting.com. The sites were created using Homestead Sitebuilder. I have followed the directions and received the email with the HTML file to add to the different sites in the root directory. When I visit the hyperlinks, I am able to see the pages. However, when I go back to SafeWeb to verify ownership, it keeps saying that the site verification failed. Not sure what to do next....been at this for a few days now. We are not looking to do any e-commerce and either site, just trying to show the site is safe.

 

Thanks in advance for any help/suggestions.

 

Kevin

3

HUGE Thanks Phil!!! That was the best explained solution to my problem and got it fixed right away!!! Spent hours with Help Desk trying to resolve this and took just minutes following your directions! Thanks again!!!

4
kevinleo wrote:
HUGE Thanks Phil!!!!! That was the best explained solution to my problem and got it fixed right away!!! Spent hours with Help Desk trying to resolve this and took just minutes following your directions! Thanks again!!!

Kevin,

 

It would be a great help to others with the same issue if you would go to the post that resolved the issue for you and click the Solution button there. As the original poster, you're the only one that can do so.

 

(Also, if you think a poster was particularly helpful to you in any way or if you think he or she did something special, you can award them a "kudo" by clicking on the appropriate button.)

5

Hi Kevin,

 

I am glad that the results of my "trial and error" experiences using the Safe Web verification process proved beneficial to you.

 

Best of luck with your websites!

6

mijicar,

 

Thanks for the heads up on that...definitely the "newbie" here! :robotwink:

 

7

Moving to the thread of its own for better exposure