Undetected Malware

[Carallan]

Hello,

I installed an app on my Android Phone that passed all viruses checks and had advert pop ups that disrupt my workflow since then. I desinstalled the app and ran Norton + Malwarebytes scans but no malware was detected.
Please can someone advise on how to find the Malware and remove it?

[bjm]

Were my device and I wanted reassurance.
I’d ask Malwarebytes Malware Removal Help Forums to check my device.
Malwarebytes offers free malware removal assistance.
Malwarebytes staff & experts help all. Malwarebytes subscription is not required.

Mobile Malware Removal Help & Support
https://forums.malwarebytes.com/forum/182-mobile-malware-removal-help-support/

Malware Removal Help Forums dedicated to cleaning infected devices. Get personalized help removing adware, malware, spyware, ransomware, trojans, viruses and more from tech experts.

---

Virus Protection Promise is a virus removal service provided by Norton experts. If they are unable to remove the virus from your Windows, MacOS, Android or iOS device, you will be entitled to a refund even if no other refund right applies.

Virus Protection Promise is a feature offered only with automatically renewing subscriptions and only applies to device security subscriptions with antivirus features.

For more information, see Terms & Conditions.
https://support.norton.com/sp/en/us/home/current/solutions/v62458994