I just have to complain about Norton's NAV2011 LiveUpdate which installs whatever it wants to and in some instances, merely lists one update as "NAV Product Update", ie; absolutely no means whatsoever is afforded users finding out anything about what this/these undisclosed update(s) are. I used NAV's update history to pin down its name, then clicked more info on it and there was none. So then I went and drilled Norton's website to try and corrolate my recent updates. Even that seems to be a bit of a chinese fire-drill (as not only is there no notices of a "NAV Product Update", worse yet, my history's listed definitions updates are re-named at Norton's updates website (instead of definitions, they listed as "Noton Anti-Virus Security Update ###". I'm so mad at Norton's refusal to provide support, I could just spit. Even when I have every indication of a NAV bug, in my last bout of bug encounterment, Norton support refused to escalate it to a second level, ie; inspect a suspicious file and provide a fix, if the file's was found safe). Heck they wouldn't as i recall, even accept a file for examination. Now we're left to manually drilling Norton's website for updates and only installing what one's they choose to disclose what they are. I say that as most should recall Microsoft's 'undisclosed' software, the only one they ever reportedly had an outside party design, ie; Software Distribution Service, aka SDS 2.0. That backdoor software supposedly was MS's latest answer for preventing malware from getting onto our systems, when in fact it silently (with no record whatsoever) downloaded it's update every 2nd Tuesday at 3:00 AM and in that process, it locked users out of their restore points that preceded that 'update'. Wouldn't surprize me at all if this "NAV2011 Product Update" might well be doing something like SDS 2.0 did. But then at least users back then were able to sort out to a minimal extent, what and where SDS 2.0 came from (some Russian named guy in San Francisco) and even though MS provided no uninstaller for it, user figured out how to do that.
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