Unhandled exception error on install and first run

I am going back to Norton products after a long haitus and this is not a very reassuring first experience. I get an unhandled exception.

 

The details:

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Documents and Settings\Neil\Local Settings\Application Data\Symantec_Corporation\VProConsole.exe_Url_lpdc2k50jgmq1bxprss5e1wfkmvu5yvj\8.0.1.0\user.config) ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlTextReader.Read()
   at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   --- End of inner exception stack trace ---
   at System.Configuration.Internal.ConfigurationManagerInternal.System.Configuration.Internal.IConfigurationManagerInternal.get_SupportsUserConfig()
   at System.Configuration.ClientSettingsStore.RevertToParent(String sectionName, Boolean isRoaming)
   at System.Configuration.LocalFileSettingsProvider.Reset(SettingsContext context)
   at System.Configuration.ApplicationSettingsBase.Reset()
   at Symantec.UI.UserSettings.set_ClassicWizardSize(Size value)
   at Symantec.UI.Wizards.ClassicWizard.SaveFormSettings(UserSettings userSettings)
   at Symantec.UI.Forms.PersistedSettingsForm.PersistedSettingsForm_FormClosing(Object sender, FormClosingEventArgs e)
   at System.Windows.Forms.FormClosingEventHandler.Invoke(Object sender, FormClosingEventArgs e)
   at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
   at System.Windows.Forms.Form.CheckCloseDialog(Boolean closingOnly)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
VProConsole
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/VProConsole.exe
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
VProUI
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/VProUI.DLL
----------------------------------------
dotNetBase
    Assembly Version: 6.0.0.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/dotNetBase.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
SymUi
    Assembly Version: 7.0.0.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/SymUi.DLL
----------------------------------------
interop.VProObj
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.VProObj.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DotNetMagic2005
    Assembly Version: 4.2.0.0
    Win32 Version: 4.2.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/DotNetMagic2005.DLL
----------------------------------------
System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Design
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
System.Drawing.Design
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing.Design/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.Design.dll
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.DirectoryServices.Protocols
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.DirectoryServices.Protocols/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.Protocols.dll
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Configuration.Install
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration.Install/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.Install.dll
----------------------------------------
interop.ComConfig
    Assembly Version: 6.0.0.0
    Win32 Version: 8.0.0.30113
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.ComConfig.DLL
----------------------------------------
interop.VProScheduler
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.VProScheduler.DLL
----------------------------------------
interop.VProAuto
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.VProAuto.DLL
----------------------------------------
interop.NotifyHandler
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.NotifyHandler.DLL
----------------------------------------
interop.FileBackup
    Assembly Version: 1.0.0.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.FileBackup.DLL
----------------------------------------
interop.EasySetupInt
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.EasySetupInt.DLL
----------------------------------------
interop.V2iMountService
    Assembly Version: 6.0.0.0
    Win32 Version: 8.0.0.30113
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.V2iMountService.DLL
----------------------------------------
Push
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Push.DLL
----------------------------------------
interop.EventMonitors
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.EventMonitors.DLL
----------------------------------------
interop.VProProgress
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.VProProgress.DLL
----------------------------------------
System.DirectoryServices
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.DirectoryServices/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
----------------------------------------
interop.ObjectPicker
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.ObjectPicker.DLL
----------------------------------------
interop.ErrorGui
    Assembly Version: 8.0.1.0
    Win32 Version: 14.0.4.30167
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/interop.ErrorGui.DLL
----------------------------------------
Nevron.NChartCore
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.NChartCore.DLL
----------------------------------------
Nevron.Utility
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.Utility.DLL
----------------------------------------
Nevron.GraphicsCore
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.GraphicsCore.DLL
----------------------------------------
Nevron.Standard
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.Standard.DLL
----------------------------------------
Nevron.Graphics2D
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.Graphics2D.DLL
----------------------------------------
Nevron.GraphicsGL
    Assembly Version: 3.1.0.0
    Win32 Version:
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.GraphicsGL.DLL
----------------------------------------
Nevron.NChart
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.NChart.DLL
----------------------------------------
Nevron.UIControls
    Assembly Version: 3.1.0.0
    Win32 Version: 3.1.0.0
    CodeBase: file:///C:/Program%20Files/Norton%20Ghost/Console/Nevron.UIControls.DLL
----------------------------------------
7nv3wdet
    Assembly Version: 7.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
1vviaclj
    Assembly Version: 8.0.1.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
CustomMarshalers
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

I searched the forums and felt it may be due to .NET. So I uninstalled .NET 1.1, 2.0 and 3.5. I then reinstalled 2.0 and 3.5 (I left out 1.1. because one poster felt that was the hangup) . I followed all the recommended updates and reboots. No dice. This is my 3rd attempt in as many days to load and install this program NAV 2009 seems to work but this version of Norton Ghost appears to be giving me an issue. 

 

 

When I click continue, the program opens (like its going to run my first backup) and boom, another exception.

I contionue to try and quit out of this error and am met by exception after unhandled exception for a grand total of 10-15 exceptions.

 

Then a new dialog box makes its appearance.

 

The VProConsole Error: Error in Main, configuration failed to initialize 

 

 

What is up Symantec?

 

This program is supposed to make back-ups easy. Yet, the board is full of failed backups and install issues.

 

Does anyone have an answer or suggestion.

 

OS: WIN XP Pro 32 BIT

        4GB RAM

        150GB WD Raptor (NTFS system(

         Q6600 Intel QUAD