We're getting a new PC to replace the functions now performed (badly) by our cable company DVR.
As I was researching the concept, I came across the following discussion, recommending that Norton or any other third-party security products be uninstalled in order to set up the CableCard that will be decrypting the cable channels for the PC. See especially posts nos. 1, 21, and 22.
My question is: Has anybody else run into this issue, or do you know anything about it? Is the suggestion correct, or can I leave NIS/N360 untouched during the CableCard setup? This is important because the cable company requires a visit from a service tech to come in and do the setup, so I wouldn't want to have to suspend the operation with the tech twiddling his thumbs while I uninstalled Norton (if it came to that). If it were just me and the CableCard I could fiddle with it till I got the procedure right, but not when I'm paying for a technician's time...
Note that this is NOT an Xbox or Media Center Extender that we're talking about. I saw the threads about that and the Norton Firewall. Rather, it's about setting up the CableCard from the cable company in the tuner (we'll probably end up getting a Ceton InfiniTV).
Thanks for any insight or information you can provide!
Hopefully it won't come to that, but it's good to know there are several less-drastic things I can try other than uninstalling Norton.
This will be a new PC, so it comes with a factory-installed Norton trial version. Supposing that I do have to uninstall that trial version in order to get the CableCard set up, is there a way that I can then re-install it?
We're getting a new PC to replace the functions now performed (badly) by our cable company DVR.
As I was researching the concept, I came across the following discussion, recommending that Norton or any other third-party security products be uninstalled in order to set up the CableCard that will be decrypting the cable channels for the PC. See especially posts nos. 1, 21, and 22.
My question is: Has anybody else run into this issue, or do you know anything about it? Is the suggestion correct, or can I leave NIS/N360 untouched during the CableCard setup? This is important because the cable company requires a visit from a service tech to come in and do the setup, so I wouldn't want to have to suspend the operation with the tech twiddling his thumbs while I uninstalled Norton (if it came to that). If it were just me and the CableCard I could fiddle with it till I got the procedure right, but not when I'm paying for a technician's time...
Note that this is NOT an Xbox or Media Center Extender that we're talking about. I saw the threads about that and the Norton Firewall. Rather, it's about setting up the CableCard from the cable company in the tuner (we'll probably end up getting a Ceton InfiniTV).
Thanks for any insight or information you can provide!
JorgeA wrote: This will be a new PC, so it comes with a factory-installed Norton trial version. Supposing that I do have to uninstall that trial version in order to get the CableCard set up, is there a way that I can then re-install it?
Reinstalling OEM versions can be a little bit tricky. Do you have an existing 3-user subscription on another computer that you could also use on the new one? Or is the new computer replacing an existing one with Norton installed? If so, everything will be easy. If not, you may lose some time on your trial, or have to request some help from the PC maker as explained here:
Thank you very much for the information, and for the very helpful link.
This is a supplemental computer and I do have an active 3-PC subscription, so if worst comes to worst I can use one of those installs. I'm just trying to understand what my options are before I find myself in the situation, in case it does come up. But hopefully it won't come to that!
I'm confident that one of the less-radical methods that you offered will do the trick. If not, I'll come back and report.
