Uninstall not working using current password

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: uninstall not working

Detailed description: I have attempted to follow the instructions several times to uninstall my previous version of Norton 360 to stop expiration notices since there is a new version installed.

Product & version number:

OS details: Windows 11

What is the error message you are seeing? it is asking for a password and my password is not working.

If you have any supporting screenshots, please add them: