Uninstall Preferences

I have downloaded Norton 360 successfully,  but everytime I start my computer the installation window reappears and it asks me for my uninstall preferences and why I am uninstalling...even though I have 366 days left on my subscritpion. How do I correct/stop this?

I am not double clicking anything.  Even though I have installed 360, it is the Norton download manager that automatically pops up as though I have not completed installation. If I close it out, it just reappears again. Thanks for your help.

I have downloaded Norton 360 successfully,  but everytime I start my computer the installation window reappears and it asks me for my uninstall preferences and why I am uninstalling...even though I have 366 days left on my subscritpion. How do I correct/stop this?

Did you try deleting the Download Manager file? If not, please delete the download manager file and then see whether you still have the problem.

Hi,

 

1) Can you please tell on which OS you had installed Norton 360 product.

 

2) If you had installed Norton 360 in  XP, Can you please check whether Norton Download Manager is added to your startup,

     Check under C:\Documents and Settings\User Folder\Start Menu\Programs\Startup

 

    For Vista and Win7, Check under C:\Users\User Folder\AppData\Roaming\Micorsoft\Windows\Start Menu\Programs. ("AppData" is hidden folder hence Please enable "Show hidden files or folder" option to see this folder)