I am a parent, installed safetyminder couple of month ago and now would like to uninstall it. Unfortunately, I do not remember the password which is required during the uninstall process. How can I get password reminder?
Hi rnn0211,
Please use "Forgot your password" link to retrieve your account password on login page https://onlinefamily.norton.com/familysafety/loginStart.fs.
Thanks,
Katie
Hi Katie,
The link does not work. Also, I can login to my online account but this spesific computer does not appear...
Is there a way to locally disable the application? I would like to uninstall and re-install.
Thank you,
Ronen
Ok, if you take a look at this thread you will see that message 20 states the following:
"Ok so instead of everyone continuing to post I can't uninstall because my password doesn't work, I will post instructions on how to do it here.
However if you are a child trying to work around the system, this will not work as your parent is notified when Norton Safety Minder is uninstalled.
I say that because I believe there are "newbies" here trying to remove the software
step 1, remove your network cable
step 2, uninstall - this will cause your system to not check the password as it will be unable to without the network
That's it."
Matt
Hi rnn0211,
There is a small error (a redundant full stop) in the URL indicated by KatieQ - here's the correct URL:
https://onlinefamily.norton.com/familysafety/loginStart.fs
Message Edited by Yaso_Kuuhl on 11-25-2009 01:16 PM