Uninstalling NIS 2012 / Removal tool does not work

Hello,

 

I tried to uninstall NIS 2012 with the norton removal tool. However the removal tool does not want to do the job, because it finds remainders of Norton utilities 15. The tool says I should remove Norton Utilities by W7. However this has been done already by "remove programs" in W7 and according to this, it should no longer by available. I think some files or registry entries are not completely gone and are preventing the removal tool to do its job. Unfortunately this prevents me from clean reinstalling NIS 2012. Does anybody have an idea how I can resolve this?

 

Kind regards,

Dave

Netherlands