Unknown exception running Ghost 15 SRD

Hi -

 

I am running Vista and Ghost 15.  I tried restoring the computer through the recovery disk, but it didn't work.  I get a slightly different error depending on the options "recover my files" or "recover my computer". The error message is  "The exception unknown software exception (0xc0000417) occured in the application at location 0x008d599e" or "location 0x008dee3e"

 

Any guidance?

 

Rebecca