Hi there
I am posting on behalf of a friend who is having issues with his computer.
He is unable to connect to the internet for some reason and thinks malware has gotten into his computer and changed his internet settings. He thinks it is malware as his Norton reports blocking connection to the internet due to a threat. However, when Norton 360 (the version he uses) scans for viruses etc. it finds nothing. What is also strange is when the scan window starts the Norton 360 icon in the corner is very pixelated compared to the first window (and compared to the same window on my own version of Norton 360 it is definately different,)
Furthermore, when scanning with anti Malware software it would find a threat in the Norton 360 folder and then crash before the scan could complete.
If anyone has heard of anything like this or can provide any info it would be much appreciated
Kind regards
Craig