Unlocking my volt password

I’ve tried password manager they say go to settings there’s not one word or anything on that page that says settings I click on the vault it said it shows and password or fingerprint and all these other places to say up in the right hand corner push the icon to reset password or whatever and there is not one the only option is the clip beneath pin password or fingerprint is password manager help okay and it’s no help because it doesn’t tell you where to go to click on to get that help and it don’t directly send you to that place to get help if it describes what these things do for you if you can get to them and they all say go to the passenger manager settings and hit settings there’s no settings I click punched on everything imaginable and I mean everything on all the different apps I searched through all the different other things that come with Norton the little extra apps that you download if you got an answer to this how to reset my bolt password which I know you want but I’ll give you the benefit of the doubt I would love to hear it thank you

If I understand your issue, you are trying to reset the vault password that you have forgotten. 

It sounds like you have found the information about using a mobile device with biometric access to change your password. The thing that is not pointed out in that information is that you have to have had the Norton Password Manager installed on that mobile device, with the fingerprint access set up before you have forgotten your password. If you have not done this, there is no way to change or recover your vault password.