I have Win XP SP3 and downloaded update 22.5.5.14 via Live Update before it was pulled. Update 22.5.5.15 has now downloaded via Live Update which I thought would correct it. However the Norton interfaces that appeared after startup were largely blank with no "X" to close anything anywhere and graphics missing. I tried restarting again hoping it would improve but it didn't. I was only able to minimise it and click "close" from the taskbar. I then used the Norton Remove and Reinstall tool which seems to have produced the normal NIS interfaces again but this took 45 minutes to perform. At one stage I wondered if RnR was faulty because Norton Remove and Reinstall used to take a fraction of that time.