upon booting up, I received a popup that said I need to update account info or my account would be closed. I followed the link and signed on my earlier chat.All the info is correct. I did chat and was sent a link to follow. I asked that the chat transcript be emailed to me. I was told that it could not be. Later in the day I received a phone call from NO CALLLER ID asking about Since all my info is correct and up t date, was this a hack or what?