Updated to v5 yesterday and now my printer will not print

Norton Security | Norton Internet Security
1

Hi all,

 

Updated to Version 5 yesterday and now my printer will not print. Uninstalled norton and re installed, but to no avail.

HP PSC 2410 was working fine until Norton v 5 installed.

Desperate for any  help, thanks

2

I'm sure you will get some help on this but to get you the best advice, would you give us some more information about your system:

What version of Windows are you using including Service Packs and whether 32 bit or 64 bit as well as the Name and Version ID of the Norton product that you are using -- Help or Support / About is where that is, in the format of nn.nn.nn.nnn

If you have the COMCAST version of Norton 360 / Security Suite and not the normal commercial version please be sure to tell us.

If you get any error messages please give the exact wording of them as well as any other background that could be helpful.

 

Could you please say how your printer is connected to the PC -- direct by USB, wifi or ethernet wired, -- and whether you checked out the trust level in the network map (I think that's what I've seen stated but hang on for people who know networking better than I do).

3

Please try the solution from the following thread:

http://community.norton.com/t5/Norton-360/My-Norton-360-is-preventing-printer-sharing/td-p/415502


Yogesh

4

Hi all,

 

Updated to Version 5 yesterday and now my printer will not print. Uninstalled norton and re installed, but to no avail.

HP PSC 2410 was working fine until Norton v 5 installed.

Desperate for any  help, thanks