I was having a minor problem with NIS, so I clicked the "Get Support" link. The program asked if I wanted to update the software to the 2012 version, so I said yes. The updated software appeared to be working properly after it was installed, but when I clicked "Get Support" again to ask about the original problem, the program said the installation had failed and suggested I run the Uninstall & Reinstall software. However, I don't believe I have any version to reinstall. The original software came preinstalled on the computer, and the only CD I have is a System Recovery disk. What do I do now?
I was having a minor problem with NIS, so I clicked the "Get Support" link. The program asked if I wanted to update the software to the 2012 version, so I said yes. The updated software appeared to be working properly after it was installed, but when I clicked "Get Support" again to ask about the original problem, the program said the installation had failed and suggested I run the Uninstall & Reinstall software. However, I don't believe I have any version to reinstall. The original software came preinstalled on the computer, and the only CD I have is a System Recovery disk. What do I do now?