I just bought a new pc wihch has NIS v17.8.0.5 already installed on it with 57 days subcription left to go
Seeing that I havent paid for the Norton subcription, am I entitle to upgrade from NIS 2010 to NIS 2011 for free?
If so, which is the the best metod of doing a clean unistall of NIS 2010 removing all traces of my current version?
Methood 1
Uninstall NIS 2010 via add/remove
then Reboot
then run Norton Removal Tool
Then run ccleaner > registry scan
then roboot and install NIS 2011
or
Method 2
Just run the Norton Removal Tool
then ccleaner
then Roboot
I also have Norton Onlin Backup which I want to uninstall and use another program. Will the Norton Removal Tool be sufficient in uninstalling it, also leaving no traces oif it
I just bought a new pc wihch has NIS v17.8.0.5 already installed on it with 57 days subcription left to go
Seeing that I havent paid for the Norton subcription, am I entitle to upgrade from NIS 2010 to NIS 2011 for free?
If so, which is the the best metod of doing a clean unistall of NIS 2010 removing all traces of my current version?
Methood 1
Uninstall NIS 2010 via add/remove
then Reboot
then run Norton Removal Tool
Then run ccleaner > registry scan
then roboot and install NIS 2011
or
Method 2
Just run the Norton Removal Tool
then ccleaner
then Roboot
I also have Norton Onlin Backup which I want to uninstall and use another program. Will the Norton Removal Tool be sufficient in uninstalling it, also leaving no traces oif it
I must differ on this one. If your NIS 2010 is working properly with no problems then NIS 2011 is designed to be installed over the top and this most often works without any problems.
In the unlikely event problems are encountered the removal tool method can be used at that time.
We do always recommend to back up your Identity Safe as explained here. Also save your product key from your Norton account. These are just precautions in the unlikely event something goes wrong so that you don't lose anything.
In prior years products the removal tool was used more often but during the past 2-3 years or so the upgrades have become much more streamlined and Symantec no longer recommends this method unless you are having problems with your current version.
In the end it is your choice which method you use but it is not required to uninstall first and use the removal tool unless you are having problems with your current version.
Tywin7 wrote: I included the removal tool because he wanted to replace Norton online back up with something else.
I understand, I am just outlining that it is not really necessary and online backup can also be removed in the conventional way. At the same time there is nothing wrong with using the removal tool if one wants to do that.
Tony, please let us know your intent on use of the removal tool or not. If you do decide to use that method just be sure to do a conventional uninstall first and then run the removal tool twice with a reboot in between each one.
Also since you apparently have NIS 2010 trial version, yes you can upgrade to NIS 2011 but you will be limited to the remaining duration of your existing trial period after which you will need to purchase a subscription to continue protection beyond that.
Just to make myself clear does remains of the online backup affect other back up programs the same way left over security program can affect Norton if you are switching over.
Tywin7 wrote: Just to make myself clear does remains of the online backup affect other back up programs the same way left over security program can affect Norton if you are switching over.
Hi Tywin7,
This should not cause a problem, in this case also because online backup stores backups to an online server. Even with something like Ghost which is much more integrated you should be able to do a conventional uninstall vs the removal tool.
Security software embeds its roots very deeply into your OS in order to provide full protection. Backup programs don't need to go so deep.
