Upgrade to existing programs

Hello all :) I'm trying to Upgrade a program Ive had for years. So far the upgrade is only days old so very few have downloaded and installed it. Ive selected "Run as Admin" but Nortons refuses, I chose Install anyway, it refuses again, every step it refuses a simple upgrade. Even once the install starts it refuses over and over and over. I select Ignore, Retry again and again. This is really maddening. The upgrade for that program happens often but simply because I'm only the 6th it blocks me and I'm supposed to be the decision maker, NOT Nortons.

Care to share program - maybe, I can reproduce my side?