I currently have Norton 360 Deluxe. How do I upgrade to Norton 360 Deluxe Plus 1? (I merely need to increase available backup storage.) Thank you.
You are most welcome!! Glad to help.
SA
Thank you, Soul. Yes, that worked. I appreciate your assistance. Happy Thanksgiving!
Did you have a look at the last link? If so what were your results? You should be able to ugrade your subscription using the information there.
SA
U.S.
David. The site you linked to is the USA website. Are you in the US or outside the US? Maybe this link will help.
https://support.norton.com/sp/en/us/home/current/solutions/v135926016
SA
Harrumph! So, my zip code doesn't qualify, eh? Maybe Norton needs to do some redistricting. :-)
Provision to buy additional online storage is not available for the Norton 360 plans. For the Norton 360 plans, you must upgrade to the next higher plan. For more details, contact Member Services and Support.
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958560 - 11/02/2021
- Contact Norton Support - Chat
https://support.norton.com/sp/en/us/home/current/contact-chat - Contact Norton Support - Phone
https://support.norton.com/sp/en/us/home/current/contact-phone
Delete backup set and files from Cloud Backup
You can delete a backup set if it is no longer needed. You cannot delete a backup set if only one backup set is available. However, you can create a new backup set before you delete the old backup set.
[...]
Deleting a backup set is particularly helpful if you want to free some space on your Secure Cloud Storage.
https://support.norton.com/sp/en/us/home/current/solutions/v19828921 - 11/02/2021
That product may only be available in certain geographic regions. So you would still need to contact Norton Support to ask them if it is available to you. If so, they would have to arrange the upgrade for you.
Thank you for replying, Peter. No, I don't need to protect more devices. I need to increase the amount of cloud backup storage. Norton 360 Deluxe Plus 1 increases cloud backup storage (over Norton 360 Deluxe) from 50gb to 100gb. (See Renewal Pricing (norton.com) But nowhere on the Norton pages navigable from "My Account" does it allow me to upgrade from my current product (Norton 360 Deluxe) to Norton 360 Deluxe Plus 1 (or any other product).
If you are saying you need to protect just one extra device, you cannot just add that to your existing subscription. You need to upgrade to the next level of subscription that covers more devices. Contact Norton Support to ask them to help with this. www.norton.com/contactcs