Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Sed posuere consectetur est at lobortis. Vestibulum id ligula porta felis euismod semper. Donec ullamcorper nulla non metus auctor fringilla. Aenean lacinia bibendum nulla sed consectetur. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Cras mattis consectetur purus sit amet fermentum. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Sed posuere consectetur est at lobortis. Etiam porta sem malesuada magna mollis euismod. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Curabitur blandit tempus porttitor. Sed posuere consectetur est at lobortis.
huwyngr,
I right-clicked on the chinese characters, no encoding option. The encoding on IE7 was set to western european (windows). I changed it to UTF-8, Autoselect checked, and attempted to login into a site using Identity Safe. Once again, the username and password fields get populated with chinese characters.
Thanks for the suggestion, but it did not work. I returned the encoding on IE7 back to the original settings (western european-windows).
Jesus
Thanks for trying that -- just for interest people were getting a A with ^ over it between sentences in emails and messages like in forums.
So if you do run into this you can try changing to the UTF-8 <s>
Hello all,
I just upgraded NIS 2008 from 15.0 to 15.5. Now my identity safe has the Chinese characters. Prior to the upgrade, everything was fine.
The computer is an Athlon 64, Windows XP Home Media Center Edition SP3, IE7, fully updated to the latest Microsoft patches. The NIS 2008 is also fully updated via Live Update as of 10 minutes ago.
How do I restore the Identity Safe back to working status (without the Chinese characters).
Any help in this matter will be gratly appreciated.
Thanks,
Jesus
Please send me an email (visible on my forum profile) and when an update to this issue is released, I can contact you directly about this issue. Our team is reviewing the issue; thanks for your patience.
Also, be sure that your Norton Internet Security 2008 product has been fully patched, and that you have received and installed the latest updates for the product, specifically for the toolbar. Check the version of AcctMgr.dll in:
Program Files\Common Files\Symantec Shared\coShared\CIM\2.x
If the last directory for this file is not 2.5, then you don't have the latest updates, and should manually run LiveUpdate.
Any news concerning a patch to fix the problem ???
What problem are you seeing exactly? Unknown characters being autofilled by Identity Safe with Firefox 3? Please see my previous post and check that information on your system to be sure you are updated to the latest version on Identity Safe.
The fixtool for the unknown characters is for a specific set of circumstances:
1) You downloaded the initial Norton Confidential patch when Firefox 3 was released, which had the issue with unknown characters
2) You have not downloaded the latest patch for Firefox 3, which updates your AcctMgr.dll to at least 2.5.
Updating your product to the latest version should download and install the patch to fix this problem. Please ensure you have all the latest updates. Thanks!
The issue I'm having has nothing to do with Firefox. I do not use Firefox. All was well with my Identity Safe until I upgraded NIS 2008 from 15.0 to 15.5. After the upgrade and re-boot, anytime the Identity Safe fills Username and Password boxes, It fills them up with Chinese Characters. Prior to the upgrade, everything was fine.
The only difference in my computer that caused Identity Safe to go from working perfectly to not working was the update/upgrade of NIS2008 from 15.0 to 15.5.
I hope this clears the confusion. Again, my computer is an Athlon 64, XP Home Media Center Edition SP3, Internet Explorer 7, fully updated to the latest MS updates, and fully updated via Live Update to the latest available Symantec updates for NIS 2008.
I apologize for not catching this sooner; Norton Internet Security 2008 is not compatible with Windows XP 64-bit operating systems. For the issue with the unknown characters being populated, I’ve only heard this reported as being a Firefox 3 issue, which leads me to believe that it is most likely a compatibility issue between the Operating System and the software. I apologize for this inconvenience. Perhaps other forum users have been able to help you resolve this issue, despite using the unsupported platform.
I know that Norton is working on this and I'm sure will pick up your message.
There is one thing it would interest me if you could check because of an incident in a totally non-Norton related field.
Could you right mouse click on the display in Chinese and see if the menu list includes Encoding. If it does, click on that and see if it has Autoselect checked and Unicode (UTF-8)
Some of us have been encountering "foreign" characters in text in Internet Explorer and found that our encoding has been reset to Windows Western which gives one kind of odd characters in places and I have been wondering if something similar is happening with this Chinese character thing which I thought was limited to Firefox 3.