I'm trying to upgrade my Norton antivirus. Evidently my current version is best buy branded. I was trying to just use Symantec's site (rather than going through best buy), but ran into some issues:
1) You ask for version. I am offered year. However when I do support, about .... I am offered a version number. I am current, but I brought my laptop in 2012. So what year correlates to my version nuber (20.x.x.x).
2) Renewal from Norton's seems to be 45, while I can buy a new copy (direct from Norton's for $39).
All in all, I must say your renewal process really is a shambles. Any clarification appreciated.