UPS-disguised scam

I recently reported the following:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Dodgy-DHL-message/m-p/749578#M207596

 

I've now been "attacked" in a similar way, this time with an email disguised as a UPS message, allegedly from UPS, which ended up in my spam folder (Gmail).  Here's what I asked UPS:

 

"I just received an email in my spam folder purporting to come from "service.team@mailups.com", headed "Delivery refuse ID#3092". I have no outstanding issues with UPS and wonder if this is a scam."

 

Here's their prompt response:

 

"Thank you for contacting us regarding the suspicious e-mail you received. UPS has become aware that unknown third parties are sending out e-mails that somewhat resemble an actual UPS message. These e-mails are not from UPS. The message leads the recipient to believe that a UPS shipment could not be delivered. The recipient is then advised to open an attachment containing a waybill or invoice for the shipment to be picked up.

We have investigated some of these SPAM messages, and verified that the e-mail attachment did contain a virus.

We recommend that you do not open the e-mail attachment as it may contain a virus. We also recommend that you delete the e-mail immediately. While UPS does send official notification messages to our customers, rarely do they include attachments.

Please access the following link for more information about protecting yourself against fraud:

http://www.ups.com/content/gb/en/resources/ship/fraud.html

Please rest assured that the "spammers" did not obtain any e-mail or personal information from UPS. The unknown party apparently attacked a general population, including non-UPS customers and UPS customers alike. For more information on our Privacy Policy, please use the following link:

http://www.ups.com/content/gb/en/resources/ship/terms/privacy.html?srch_pos=1&srch_phr=privacy

We take our customer relationships very seriously at UPS, and I apologize that you received one of these e-mails.


Kind Regards

Grace Simangan
UK CSC Email Customer Service"

 

I hope this is useful to somebody,

 

Ian

I've gotten them in the past, from fake "UPS", also some phishing attempts purportedly from "FedEX".  If the perpetrators send out thousands of these emails, they will eventually reach someone who IS expecting a package and without thinking will click on it.

 

I've gotten similar emails with subject like "Change in your airline reservation" or "Change in flight status" or "About your airline tickets, "  etc.  when I wasn't even going anywhere.  Unfortunately, there are people who travel all the time, and might carelessly fall for those.

 

I recently got a phishing attempt purportedly from the IRS telling me that my bank refused a scheduled payment.  There was an attached file, supposedly a Microsoft .doc file, but hovering over it with the cursor showed it was a URL link for Romania..  The IRS never contacts individuals by email.  I forwarded it to the fraud dept. at IRS.

Sorry for taking so long to log on again - I've been away on holiday.  This shows the importance of maintaining computer security.

I recently reported the following:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Dodgy-DHL-message/m-p/749578#M207596

 

I've now been "attacked" in a similar way, this time with an email disguised as a UPS message, allegedly from UPS, which ended up in my spam folder (Gmail).  Here's what I asked UPS:

 

"I just received an email in my spam folder purporting to come from "service.team@mailups.com", headed "Delivery refuse ID#3092". I have no outstanding issues with UPS and wonder if this is a scam."

 

Here's their prompt response:

 

"Thank you for contacting us regarding the suspicious e-mail you received. UPS has become aware that unknown third parties are sending out e-mails that somewhat resemble an actual UPS message. These e-mails are not from UPS. The message leads the recipient to believe that a UPS shipment could not be delivered. The recipient is then advised to open an attachment containing a waybill or invoice for the shipment to be picked up.

We have investigated some of these SPAM messages, and verified that the e-mail attachment did contain a virus.

We recommend that you do not open the e-mail attachment as it may contain a virus. We also recommend that you delete the e-mail immediately. While UPS does send official notification messages to our customers, rarely do they include attachments.

Please access the following link for more information about protecting yourself against fraud:

http://www.ups.com/content/gb/en/resources/ship/fraud.html

Please rest assured that the "spammers" did not obtain any e-mail or personal information from UPS. The unknown party apparently attacked a general population, including non-UPS customers and UPS customers alike. For more information on our Privacy Policy, please use the following link:

http://www.ups.com/content/gb/en/resources/ship/terms/privacy.html?srch_pos=1&srch_phr=privacy

We take our customer relationships very seriously at UPS, and I apologize that you received one of these e-mails.


Kind Regards

Grace Simangan
UK CSC Email Customer Service"

 

I hope this is useful to somebody,

 

Ian