USB NBRT-NPE error getting system path 0x80045006.0

Howdy,

 

Long time Norton user, first time poster.

 

I have been trying to try out NBRT, just in case, on USB thumb drive.

 

I have added 32-bit drivers so that NPE seems to work. It seems to download updates and then gives "Error getting system path 0x80045006.0"...

 

I have looked for responses on this forum and elsewhere, but not found anything really helpful. I am not having virus problems now (as far as I know). I am just preparing. Any help would be appreciated. If there has been a relevant discussion that I missed, directing me to it would also be appreciated.

 

I did find some discussions, but they all seemed to go off into situations that are not relevant. I am using an HP EliteBook 8540w with Windows 7 Professional x64.  NIS is installed.  To get the error I am booting off a writable USB created with the Retail version of NBRT. I do not have a raid. The non-NPE scan does seem to work. NPE does work from the harddisk. I have tried making a CD and that seems to have the same problem.

If I go into command mode from NBRT, does show X:\windows\system32 or some such, but I believe that is because of the way a USB boot works. My normal system path is C:\Windows\System32.

 

Any help is appreciated.

 

Marshall

Hi Marshall,

       

I have sent you a personal message mentioning how to collect logs. Kindly follow the steps and send back the .etl file for us to analyze the issue.

 

Thanks in advance.

FYI -

 

The latest on this problem required tracelog.exe.  The elt file is attached changing the "etl" to "log".

 

- Marshall

Hi Marshall,

 

Thanks for the logs.we are analyzing it, I will update you once we find out the actual issue.

Howdy,

 

Long time Norton user, first time poster.

 

I have been trying to try out NBRT, just in case, on USB thumb drive.

 

I have added 32-bit drivers so that NPE seems to work. It seems to download updates and then gives "Error getting system path 0x80045006.0"...

 

I have looked for responses on this forum and elsewhere, but not found anything really helpful. I am not having virus problems now (as far as I know). I am just preparing. Any help would be appreciated. If there has been a relevant discussion that I missed, directing me to it would also be appreciated.

 

I did find some discussions, but they all seemed to go off into situations that are not relevant. I am using an HP EliteBook 8540w with Windows 7 Professional x64.  NIS is installed.  To get the error I am booting off a writable USB created with the Retail version of NBRT. I do not have a raid. The non-NPE scan does seem to work. NPE does work from the harddisk. I have tried making a CD and that seems to have the same problem.

If I go into command mode from NBRT, does show X:\windows\system32 or some such, but I believe that is because of the way a USB boot works. My normal system path is C:\Windows\System32.

 

Any help is appreciated.

 

Marshall