Can the currency earned by using Crypto be used to pay for my 360 subscription?
It was something we considered early on, however the logistics of being a clearing house and the financial challenges with the ever changing price of ETH and transaction(GAS) fees made us decide that we would not make it something automatic.
That is reasonable and expected - but has Norton, since they set this up, provided a more direct way?
Not directly. You would have to move it to coinbase and turn it into USD (if you are in the US) or whatever currency is appropriate for your region/country.