Hello Symantec
I think there should be a provision for people who have dial up connections and more than 1 computer to be able to download the live updates to one computer and then be able to transfer these updates to the other computers in the same house hold. Many on dial-up have limited amount of usage and time and download limits that they can use in a day. If they install their Norton products all in the same day, then many can not run live update that many times. As it is, it takes many hours to update just 1 computer with Live Update which would mean that the 2nd and other computers in the same household have to go without updated protection until they can run the live update for hours and by the next day, the first computer has to get it's updates also.
Thanks for reading this. If you agree, please add your comments also and perhaps Symantec will take into consideration that not everyone has a speedy connection. This doesn't affect me, but I am thinking about those who do have dial up or even very slow broadband.
I agree wholeheartedly with both of you. I have been away from land line service for several months hence the long time since last time I checked in.
I am one of those with multiple computers and very slow connection speeds out here in remote Pacific Islands. It takes forever to download the endless updates. I do follow a suggestion from mdTurner - from back in September I think - I go to this site
http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95
and download the latest file definitions first using the Down Them All download manager on Firefox. This is a large file and growing - lately about 95mbytes or so. I then copy the file to each computer and run it. Then I run LiveUpdate as usual on each computer and that will take care of the other update requirements if it can run for about 10mbytes. This is still a hassle and takes a long time for the big definition file and then the LiveUpdate part.
Whatever, this is a tedious process. Am I dumb or couldn't the definition updates just be added to existing definitions. I know I am ignorant about the process, but there seems to be duplication of effort with the update service.
I have mentioned this situation before and AllenM has tried to push it along.
Thank you both for trying to improve this process.
Tom
I totally agree with what you are trying to achieve here. I am in Australia and running three laptops used for data collection at sporting events. The only time they are connected to the Internet is to update NIS2011 and Windows XP SP3. Lately with the problems on Live Update, and its insistence that one small problem generates a total re-download, it has chewed into my monthly allowance in the first week.
I can use Intelligent Updater to keep virus definitions on a regular basis, but the rest of the Security Updates just never gets done.
It should be a simple process to have a similar method to download ALL security updates onto USB and then run a local version of Live Update.
Keep up the pressure for us who don't have unlimited download capacity.
NJM
Hello Symantec
I think there should be a provision for people who have dial up connections and more than 1 computer to be able to download the live updates to one computer and then be able to transfer these updates to the other computers in the same house hold. Many on dial-up have limited amount of usage and time and download limits that they can use in a day. If they install their Norton products all in the same day, then many can not run live update that many times. As it is, it takes many hours to update just 1 computer with Live Update which would mean that the 2nd and other computers in the same household have to go without updated protection until they can run the live update for hours and by the next day, the first computer has to get it's updates also.
Thanks for reading this. If you agree, please add your comments also and perhaps Symantec will take into consideration that not everyone has a speedy connection. This doesn't affect me, but I am thinking about those who do have dial up or even very slow broadband.