I am trying to fix my friends laptop. I ran Norton power eraser in safe mode and it detected a virus called Physicaldrive0. It asked me to restart the system in order to remove it. Now the computer gets the BSOD everytime it boots up. I cannot even get to windows anymore. Can someone please help me with this bs? I would appreciate it more than anyone else on this forum. I have a good background with windows so I can follow instructions well.