my computer was running slow and locking up, contacted Norton to fix it, they logged on to my computer, and now I have a user account that is named test account, and is the administrator, now there saying they never got logged on to my computer, but according to my computer history, it shows they did get logged on. any-one else have a problem with this or getting help from Norton. either way I see it as a security breach, and that is what im paying Norton for. to not let this happen on my computer