I subscribed to Norton Driver Updater this morning. After running the Updater, I noticed that I was unable to adjust the sound volume. Prior to running the Updater, sound control functioned normally. Now, the sound is almost inaudible. What do you suggest to remedy the problem?
Note: I am using Windows 10 on an HP Envy laptop.
Re: How to fix no sound device & microphone following Norton driver updates
Posted: 28-Oct-2023 | 12:47PM ยท Permalink
Hello, bjm_ well, it may be me, link did not open on front page of Norton update drivers. Therefore, I was not able to follow instructions either. Phone Norton technical support & nice guy sorted me out in less than 10 mins. & indicated steps, if there is ever a next time.
https://community.norton.com/en/comment/8548445#comment-8548445
Please review:
https://community.norton.com/en/forums/need-restore-logitech-speakers-after-update-drivers
If Norton documentation does not help:
For instructions to revert a driver to its previous version, see Restore your hardware driver to previous version.
Please review: How To - Contact Norton Official Support via chat/phone info
Please review: How To - Contact Norton Official Support via social media info
Please review: How To - submit Cancellation & Refund Request thread
Caveat: I do not run Norton Driver Updater