Hi! I have the same problem as in this thread. I've followed the suggestions as in the last post in the thread, but getting nowhere. I can't install the symsnapservice-fix (I don't have the original installed) even when I've installed Ghost in a clean boot. I can't find any live update or anything in Ghost. And the main problem that the thread is all about remains: I can't use Norton Ghost 14 for what it is made for.
(And I can't stand this anymore. Next week I won't be home for a month or so and it seems my guarantee for my laptop is going to end within this time. If I can't safely copy my important hard drive to cd:s before this week I can't get a repair for my broken screen for free, since they erase the whole hard drive no matter what the fault might be to make things a bit easier for them and a lot harder for me as a customer. Therefore, PLEASE RESPOND URGENTLY! I'M DESPERATE!
And I do feel mistreated by the whole software and hardware market that can't even bring you the most important tool as copying your important documents and programs in your new computer with a fresh operative system you spent several hundreds of dollars on to begin with! Not to mention the lousy screen that went black after only a month. If you know any important person from Acer or Microsoft tell them I truly hate them forcing me to use an external screen that gives me severe wryneck.)