I had a problem with Norton internet security 2013 today , it ended up conflicting with PC doctor for windows XP , Norton staff remotely removed all my data and my vault log in details and passwords so all my bank log in details and other internet web sites passwords are all removed and I was not informed of this until I tried to log in and the details where all gone, another Norton member of staff said the first member of staff had removed all the data without my content and they where sorry ! Not as sorry as me as all my passwords where gone and my credit card details removed .