I replaced my computer with Windows 8.1 in Feb. 2014, and updated Norton Internet Security at the same time. So far, I have only used my computer at home. What I've experienced recently: (1) The vault appears to be open, but when I try to access the site, it wants me to open the vault. I can't open the vault, because the vault is open. Often, I have to reboot the computer to close and reopen the vault. (2) The vault will ask me to sign in, and when I begin typing my password, it is not encrypted. I've changed my password twice because I am so paranoid. Both of these issues are costing me so much time when I need to get something done in a hurry. I don't want to problem solve every time I sit down at the computer. Thanks for any advice on this buggy program.