I have reinstalled Norton Security (20th May) to fix Norton Identity safe not logging. The new client reports the vault can't be found online. I have another PC where the vault is working fine and updates over the last week reached some Android devices. Either there is some system fault on discovery or for some reason or I have lost my server vault and need to recreate it.
A few days ago I had some difficulty recalling my password for the vault and I was given the option to create a new vault. I did NOT do this and got access a short time later on my PC to the vault with password. I really hope there isn't a bug with server vault deletion at this point having not created a new vault. I have since made some manual backups in case of loss of local vault.
How can I proceed? Create a new vault on the new PC which will invalidate the master PC vault. Import the data from the backup into the new vault?