Hello @gebruiker934
Please run Norton LiveUpdate + Restart (not Shut down) machine.
Norton Security 25.10.10528 for Windows is now available!
What Norton 360 feature/function do you want to “turn off”?
Do you want to “turn off” Cloud Backup?
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When are you seeing “Fix problems”?
Maybe, you’re seeing “Fix problems” after scheduled Smart Scan?
Maybe, disable Norton 360 - Performance features.
fwiw ~ I run Performance features disabled
fwiw ~ I opt Smart Scan = Run manually
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Smart Scan promotional offers is long time known user complaint.
FAQ: Smart Scan here
Maybe, try Smart Scan at Run manually and do not call Smart Scan
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fwiw ~ my boiler plate:
If your Norton is not working as expected and you’ve tried Troubleshooting → Reset to Default &or Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Note: Reset to Default resets Cloud Backup
Norton 360 Remover tool for Windows here
fwiw ~ my preference is Remove only…with scour File Explorer/Registry for remnants. Just me.
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Maybe, try Troubleshooting → Record a performance issue &or Enable/Send debug logs
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Please review: How-To Contact Norton Support
Please post your progress.