NIS has reported it has detected a security risk and resolved it during a quick scan. When I go to view more details under Security History >> Scan Results there's nothing to say what the issue was, where the file was located, etc.
If I go to "Resolved Security Threats" (also in Security History) nothing is listed. I tried exporting the log files to do a deep dive but they're stored in a proprietary format with nothing useful baked into the product to view them (would have been much nicer if this exported into XML so I could run it through any standard parser).
Any ideas?
While I'm here I thought I'd ask why Live Chat gets caught in a chatbot loop? If the chatbot can't understand my question (entirely reasonable, no issues with this part) there should be an option to chat with Support, not list a handful of pre-canned FAQs with no option to chat to a person. I can't even see where I can submit a form for email support follow-up in the Support section. Not impressed.
I'll capture this in case others are in the same boat - I was able to work out the security risk by going to Security History >> Recent History and scrolled down until I found an issue that was quarantined. Checked the core details and it looks like an old extension in Chrome was triggering the issue - unfortunately it didn't say which extension triggered the issue, but didn't take long to open Chrome and narrow it down.
Hopefully in a future update the quick scan results summary can provide the granular details far easier than this. Would also be good to hear why there's no way to submit support tickets for email resolution and why the chatbot wouldn't allow me to chat with a real person.