VIP Access Setup

Hai all,

 For the past 3 days I'm trying to download VIPAccessSetup.exe from the url:

https://idprotect.vip.symantec.com/desktop/downloaddesktopclient.v

but the problem is that the download never shows up completed, neither its file size is shown.

The download rate is **bleep** slow as 10 to 15kbps in a 1 mbps connection!

 

I tried with IE, Google chrome, FF and Free Download Manager, But all shows the same problem.

The download goes maximum of 20Mb in Free Download Manager(FDM) , all others end up downloading upto 5 or 6Mb.

Searching on google showed that total file size is around 35 - 40Mb.

Is there any alternative location to download the software?

 

Here's my FDM log:

 

12:48:52 04-04-2014 Starting download...
12:48:52 04-04-2014 GET /desktop/downloaddesktopclient.v HTTP/1.1
Referer: https://idprotect.vip.symantec.com/desktop/
Range: bytes=2173944-
Host: idprotect.vip.symantec.com
12:48:57 04-04-2014 HTTP/1.1 200 OK
Date: Fri, 04 Apr 2014 07:19:01 GMT
Server: Apache
X-Frame-Options: DENY
Set-Cookie: JSESSIONID=13D8AD726AAFB0AFABDC38A5EED428E1; Path=/; Secure; HttpOnly
Content-Disposition: filename="VIPAccessSetup.exe"
Content-Type: application/octet-stream
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked


12:48:57 04-04-2014 Server does not support download resuming. Don't stop this download; otherwise you'll have to start it from the beginning
12:48:57 04-04-2014 Stopped
12:58:08 04-04-2014 Starting download...
12:58:08 04-04-2014 GET /desktop/downloaddesktopclient.v HTTP/1.1
Referer: https://idprotect.vip.symantec.com/desktop/
Host: idprotect.vip.symantec.com
12:58:09 04-04-2014 HTTP/1.1 200 OK
Date: Fri, 04 Apr 2014 07:28:13 GMT
Server: Apache
X-Frame-Options: DENY
Content-Disposition: filename="VIPAccessSetup.exe"
Content-Type: application/octet-stream
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked


12:58:09 04-04-2014 Opening file on the disk...
12:58:09 04-04-2014 Succeeded
12:58:09 04-04-2014 [Section 1] - Started
12:58:09 04-04-2014 Server does not support download resuming. Don't stop this download; otherwise you'll have to start it from the beginning
12:58:09 04-04-2014 [Section 1] - Downloading
12:58:09 04-04-2014 Creating new section...
12:58:09 04-04-2014 Cancelled
12:58:10 04-04-2014 Creating new section...
12:58:10 04-04-2014 Cancelled

 


peterweb wrote:

Are you using the download manager in all browsers? If so try downloading without the manager.

 

I just downloaded using your link and also by clicking on the Download for Windows button on this page. I am using Firefox v28.

 

 

 


Hai peterweb,

Thanks for reply.

I had tried disabling automatic download monitoring in FDM, which inturn handed over the download to browser's inbuilt download managers. This too didnt seem to work. Currently I'm away from my system and I'll try to download it from any other PC.

 

Hai again,

 

This is the screenshot, when I try to download it via FF from a public internet facility distant from my location. Same thing....

Unknown Time Remaining!

I tried it via link provided (by peterweb) saving to two different folders in my system. I'll wait and see if it finishes downloading as the connection speed seem to be good now.

 

 

 

 

(Edited to add an update)

Hai all,

Just now it finished downloading file VIPAccessSetup.exe

Its showing a size of 25.8Mb. Is it right?

Anyway happy to see it has finished downloading atleast after a 3 day try

 

Hai all,

 For the past 3 days I'm trying to download VIPAccessSetup.exe from the url:

https://idprotect.vip.symantec.com/desktop/downloaddesktopclient.v

but the problem is that the download never shows up completed, neither its file size is shown.

The download rate is **bleep** slow as 10 to 15kbps in a 1 mbps connection!

 

I tried with IE, Google chrome, FF and Free Download Manager, But all shows the same problem.

The download goes maximum of 20Mb in Free Download Manager(FDM) , all others end up downloading upto 5 or 6Mb.

Searching on google showed that total file size is around 35 - 40Mb.

Is there any alternative location to download the software?

 

Here's my FDM log:

 

12:48:52 04-04-2014 Starting download...
12:48:52 04-04-2014 GET /desktop/downloaddesktopclient.v HTTP/1.1
Referer: https://idprotect.vip.symantec.com/desktop/
Range: bytes=2173944-
Host: idprotect.vip.symantec.com
12:48:57 04-04-2014 HTTP/1.1 200 OK
Date: Fri, 04 Apr 2014 07:19:01 GMT
Server: Apache
X-Frame-Options: DENY
Set-Cookie: JSESSIONID=13D8AD726AAFB0AFABDC38A5EED428E1; Path=/; Secure; HttpOnly
Content-Disposition: filename="VIPAccessSetup.exe"
Content-Type: application/octet-stream
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked


12:48:57 04-04-2014 Server does not support download resuming. Don't stop this download; otherwise you'll have to start it from the beginning
12:48:57 04-04-2014 Stopped
12:58:08 04-04-2014 Starting download...
12:58:08 04-04-2014 GET /desktop/downloaddesktopclient.v HTTP/1.1
Referer: https://idprotect.vip.symantec.com/desktop/
Host: idprotect.vip.symantec.com
12:58:09 04-04-2014 HTTP/1.1 200 OK
Date: Fri, 04 Apr 2014 07:28:13 GMT
Server: Apache
X-Frame-Options: DENY
Content-Disposition: filename="VIPAccessSetup.exe"
Content-Type: application/octet-stream
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked


12:58:09 04-04-2014 Opening file on the disk...
12:58:09 04-04-2014 Succeeded
12:58:09 04-04-2014 [Section 1] - Started
12:58:09 04-04-2014 Server does not support download resuming. Don't stop this download; otherwise you'll have to start it from the beginning
12:58:09 04-04-2014 [Section 1] - Downloading
12:58:09 04-04-2014 Creating new section...
12:58:09 04-04-2014 Cancelled
12:58:10 04-04-2014 Creating new section...
12:58:10 04-04-2014 Cancelled